Join The Glimmerglass Festival team
The Glimmerglass Festival employs more than 350 people in the course of a single season. The core of the company is about 20 full-time, year-round staff members, amplified by seasonal staff and interns leading up to and including the summer Festival.
The Communications Coordinator reports to the Communications Manager and Director of Communications, and occasionally works with the Box Office Manager and Group Sales Manager. The Coordinator is involved in all marketing and communications activities of the company. Duties include:
- Provide general administrative support and help manage day-to-day department activities, including budget tracking, digital file organization and archiving press and marketing materials.
- Manage Music Student Rewards Program, and Accommodations Advertising program; assist in managing program book advertising solicitations and fulfilment, including mailings, processing contracts and payments and performing follow-up tasks as needed.
- Assist in annual subscription and single ticket campaigns, including assisting in gathering and editing images and copy.
- Assist in stocking and fulfilling orders for the campus and online gift shops. Staff gift shop as needed and assist with inventory and end-of-season reconciliation.
- Assist in drafting copy for outgoing communications, including news releases, e-newsletters, website and brochures; assist in maintenance of the Glimmerglass website.
- Contribute to social media endeavors by working with the department on a content calendar and drafting and posting copy as necessary.
- Help company members to prepare for events by gathering necessary marketing materials; represent the company at community events as needed.
- Assist in responding to media requests; track and archive media results; manage press database.
- Liaise with trolley vendor and assist in staffing audience service/press desk and gift shop during the summer season.
- With some Box Office cross-training, occasionally assist with database editing and ticket sales on an as-needed basis.
REQUIRED: Creative and very organized; good with numbers; strong customer service, excellent writing, proofreading and editing skills; proficiency in Microsoft Office programs.
PREFERRED: College degree – degree in communications, marketing, arts management, business, or public relations a plus; experience with Photoshop and InDesign.
Cover letter, resume and professional references should be submitted as one document with the file name “Last Name, First Name” to email@example.com.
Seasonal; Hourly Position
Duration: March 1 – October 1, 2018
Primarily responsible for administrative support to the Artistic Department. Participates in the current and future season planning process; assists as the primary point of contact for young artists, seasonal staff and interns; attends departmental meetings; and functions as an Artistic Department representative. Reports directly to the Director of Artistic Administration and works closely with the Director of Artistic Initiatives and Director of the Young Artists Program.
This position will include some weekends and evenings, particularly during the summer festival. A valid driver’s license and clean driving record are required. Access to a vehicle is required. Housing and gas stipend provided.
- Maintain Artistic Department calendars, databases, and all contract-related administration
- Coordinate departmental logistics for all second stages, off-site, and pre-season performances
- Plan and assist with all logistics of the Young Artist Program audition tour and guest artist auditions
- Track Artistic Department expenses and assist with budgeting
- Assist the Director of Artistic Initiatives on program related administration
- Assist the Music Operations Manager and Orchestra Personnel Manager with orchestra administration
- Coordinate intern schedules and coverage for child wrangling and backstage duty assignments
- Liaise with VIP guests and arrange artist travel
- Assist in the creation of the Festival Master Schedule and, during the season, work with the Production Scheduler to ensure accuracy
- Liaise with internal and external constituents regarding artistic-related needs
- Represent the Artistic Department at events, rehearsals, performances, and auditions as necessary
- Other duties as assigned
- Bachelor’s degree required (arts administration, music, or theatre preferred)
- At least one year experience working in artistic administration or stage management
- Excellent problem-solving skills and the ability to multi-task and maintain composure under pressure
- Flexibility, strong interpersonal skills, and attention to detail are essential
- Ability to read music required and working knowledge of opera and musical theatre repertoire is a plus
- Strong knowledge/experience with Microsoft Office (particularly Word and Excel) required
Please send cover letter and resume with references as one PDF document to firstname.lastname@example.org. Please use ‘Artistic Associate’ as the subject line.
Application Deadline: January 15, 2018
Updated November 20, 2017